We want you to have a great experience and great saving with Weddingdeal and to give you a peace of mind when shopping for best wedding deal in town, we offer you our commitment. If you use a Weddingdeal voucher before its promotional value expires and are greatly disappointed by your experience due to the merchants unable to fulfill their work to you, we’ll work with you to make it right or work with the merchant to give you a refund. Take note that the refund shall always come from the merchant directly and not from Weddingdeal. We will always honor your refund requests if a business closes permanently, an event is canceled or rescheduled, or a business refuses to accept your unredeemed Weddingdeal voucher.

We also have the following standard refund policies:

Any unredeemed voucher may be returned for a refund within the first 3 days after purchase. After that, all sales are final. Your voucher is always worth at least the amount you paid for it – even if the promotional value has expired.